How the extension works
- Sign up for AfterShip Tracking account.
- Go to Apps > Add Bigcommerce Connector v2.
- Login to your Bigcommerce store
- From the BigCommerce admin > click Apps > __Marketplace __
- Install the "AfterShip Tracking app" > Confirm > Connect
- Login to AfterShip Tracking by creating a new AfterShip Tracking account using Bigcommerce email or using an existing AfterShip Tracking account email.
- AfterShip Tracking will automatically import shipments created at Bigcommerce every 3 hours.
Shipments imported to your AfterShip Tracking account will be matched with the correct couriers and tracked automatically for free at AfterShip Tracking.
Each free account comes with a dashboard to monitor the current status of 50 shipments at a time. The tracking data from the couriers come in handy when immediate action is required in case of incidents or delays. Send automated in transit and info received email notifications to the customers. To activate notifications for all the notification triggers AfterShip Tracking users will have to upgrade to a Paid Plan. To keep customers engaged further you can direct customers to a branded tracking page where they can keep track of the progress of their shipments by entering the order or tracking number. Monitor how well your marketing and engagement campaigns are performing with insightful analytics and reporting.
To have more elevated tracking experience to suit the growing needs of your eCommerce business, we have scalable Paid Plans to accommodate your needs. Send automated email notifications and SMS (additional charges) for all the shipment statuses - info received, in transit, out for delivery, available for pickup, delivered, exception, and failed attempt. Increase brand recognition and get more sales with branded notifications, a customized tracking page, and a custom domain link. You can edit the brand logo, font size, color, add marketing assets, Instagram feed, and product recommendations to name a few. Identify your best-performing couriers and optimize delivery rate with insightful shipment analytics.